User Rights
User Rights
Users have rights regarding their personal data, including access, correction, and deletion under applicable laws.
Rights may be subject to legal limitations in certain circumstances.
Privacy Policy Overview
This privacy policy outlines how we collect, use, and protect personal information.
Requests
Exercising User Rights
Requests for exercising rights should be submitted through the designated contact methods outlined in this policy.
We respond to verified rights requests within the timeframe required by law.
Data Retention
Data Retention Policy
We retain personal data only for as long as needed to fulfill the purposes outlined in this policy.
Retention periods are reviewed periodically, and data is deleted when no longer necessary.
Policy Updates
Policy Updates
We will notify users of significant updates to this privacy policy via our website or direct communication.
Material changes to this policy will be communicated through appropriate channels.
Processing purpose
Purposes of Data Processing
Personal data is processed to provide services, improve user experience, and comply with legal obligations.
Processing is limited to the purposes described in this policy.
Third-party sharing
Data Sharing with Partners
We may share personal information with service providers who assist in our operations, subject to confidentiality agreements.
Third parties receiving data are bound by confidentiality obligations.
Legal basis
Legal Disclosures
We may share personal data with legal authorities when mandated by law or to protect our rights.
Disclosure to authorities occurs only when required by applicable law.
Contact Information
Contact Email
Contact Number
+27 11 653 7773
Postal Address
56 Darling Street, Cape Town, 8001
General Inquiries
Data category
Data Collection Practices
We may collect personal information such as names, contact details, and demographic data to enhance user experience and provide relevant services.
The categories of data collected depend on how users interact with our services.
Collection source
Sources of Data Collection
Information may be collected through forms, account registrations, and user activity on our website.
Data is received directly from users or generated through service interactions.
Cookie type
Types of Cookies Used
We utilize essential cookies for site functionality, performance cookies for analytics, and marketing cookies for targeted advertising.
Cookies vary by purpose and may be session-based or persistent.
User control
Cookie Management
Cookies are used to improve website functionality and user experience, and users can manage their cookie settings accordingly.
Users may adjust cookie preferences through browser settings at any time.